Loyalty Program

We created this program to celebrate you — our incredible community! Log in or sign up before your first order to start earning rewards immediately.

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How it works

Join Nya Rewards, earn points when you shop, then redeem them for rewards.

Join rewards

Create an account to start earning.

Earn Points

Earn points through purchases and other eligible actions.

Redeem rewards

Use your points toward available rewards.

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Ways to use Points

Redeem Points for rewards like discounts, shipping perks, products, and more.

Order discount

100 Points = $5

Join Nya Rewards

Ways to earn Points

Earn Points through purchases, account activity, referrals, and more.

Follow on Instagram

50 Points

Write a Product Review

100 Points

Celebrate a birthday

200 Points

Leave a Photo Review

200 Points

Leave a Video Review

250 Points

Place an order

1 Point for every $1 spent

Join to start earning

Refer a friend

Share rewards with friends

Invite friends to shop and earn rewards when they make a qualifying purchase.

You get

$15 off coupon

They get

$15 off coupon

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(1)

They send me monthly packets while I didn’t agree about that so please refund the money and I will send it back and stop sending again
Not interested

Hi Shereen,

Thank you for getting in touch. I’m sorry there was some confusion around your recent order.

I’ve checked your original purchase and can confirm that the 1kg Ceremonial Cacao was purchased using our subscription option, which is why the second order was processed automatically. A notification is also sent prior to each upcoming subscription order so you have notice before the payment is processed.

Our subscriptions can be cancelled after the second purchase, and customers also have the ability to manage their subscription online.

That said, we completely understand that you weren’t expecting another delivery. Looking after our customers is incredibly important to us, so we have refunded your latest order and made sure there will be no further orders sent to you. We have also cancelled your subscription.

As cacao is a food product, for food safety reasons we don’t accept returns of food items once they have been dispatched. There’s no need to send the cacao back — please keep it, or if you don’t wish to use it, feel free to pass it on to a friend or someone who may enjoy it.

We hope you enjoyed the cacao from your original order and appreciate you giving Nya Rituals a try.

Warmly,
Daniela
Nya Rituals

My favourite matcha I order on repeat!

Beautiful tasting Matcha

I have been purchasing this Matcha for some time now. It’s a beautiful smooth taste and not bitter like some others I have tried. I enjoy waking up every morning and starting my day with it. It gives me steady energy with no crashes or anxiety/mood disturbances I get from coffee. This is a quality Matcha blend. I wouldn’t use any other now. Also the Cacao is lovely too.

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Loyalty Program

How it works

Join rewards

Earn Points

Redeem rewards

Ways to use Points

Order discount

Ways to earn Points

Follow on Instagram

Write a Product Review

Celebrate a birthday

Leave a Photo Review

Leave a Video Review

Place an order

Share rewards with friends

$15 off coupon

$15 off coupon

Availability

Let customers speak for us

Loyalty Program

How it works

Join rewards

Earn Points

Redeem rewards

Ways to use Points

Order discount

Ways to earn Points

Follow on Instagram

Write a Product Review

Celebrate a birthday

Share on Facebook

Leave a Photo Review

Leave a Video Review

Place an order

Share rewards with friends

$15 off coupon

$15 off coupon

Let customers speak for us