Frequently Asked Questions

Yes — our matcha and cacao blends are plant-based.

While we use clean, natural ingredients, please refer to individual product pages for specific dietary information.

Yes — our Nya Rewards program allows you to earn points on purchases and redeem them for discounts on your future orders.

Yes, we offer 15% off your first order when you subscribe to our email list to stay in the loop.

Only one discount code can be used per order unless otherwise stated.

Yes. All our products are safe for pregnacy and breast feeding. As a naturopath I found that there was a need for delicious drinks with healthy benefits  that were safe for pregnant and breast feeding women. 

Enjoy! 

For a traditional serving of matcha, you typically use 2 grams of ceremonial matcha powder. This is roughly equivalent to 1 teaspoon. If you're preparing matcha using a bamboo whisk (chasen), you would usually sift the powder into a bowl, add about 70-100 mlof hot water (not boiling, ideally around 80°C), and whisk until frothy.

If you prefer a stronger or weaker taste, you can adjust the amount of matcha to suit your taste.

Yes We do, 

We sure do! 

Matcha is widely used to support focus and cognitive clarity. The combination of caffeine and L-theanine has been shown to improve attention, memory, and mental performance.

Whisk 1 (2g -4g)  teaspoon of matcha with hot 70 degrees (not boiling) water until smooth. You can enjoy it traditionally or add your preferred milk for a latte.

Yes, daily matcha consumption is generally safe and beneficial for most people when consumed in moderation.

Mid morning and away from meals, at least 30 -45min away from food and supplements it optimal.

Cacao supports mood, emotional wellbeing, and heart health. It contains theobromine for gentle energy and compounds that promote feelings of connection and upliftment.

Yes, many people incorporate cacao into a daily ritual for its calming, grounding, and uplifting effects.

Cacao can help support relaxation and emotional balance due to its magnesium content and mood-supporting compounds.

Gently melt or blend cacao with hot water or milk and mix until smooth. You can add milk,  spices or natural sweeteners to taste.

Both contain antioxidants and compounds that support overall wellbeing, and when combined with functional ingredients, they can support digestion and balance.

Our products are made with certified organic ingredients, are naturopath-formulated, and blended with adaptogenic herbs and mushrooms to support focus, balance, and overall wellbeing.

Our products are formulated without added refined sugars. We focus on whole, natural ingredients to deliver flavour and function.

Adaptogens are natural herbs and mushrooms that help the body adapt to stress and support balance — commonly used to enhance energy, mood, and resilience.

Matcha is a finely ground powder made from shade-grown green tea leaves. Unlike regular green tea, where you steep and discard the leaves, matcha is consumed whole—giving you higher levels of antioxidants, amino acids, and nutrients.

Matcha supports calm, sustained energy, improved focus, and mental clarity. It contains L-theanine, which promotes a relaxed but alert state, helping reduce stress without the crash of coffee.

Yes, matcha contains caffeine, but it’s released slowly due to the presence of L-theanine. This creates a smoother, longer-lasting energy without jitters or crashes.

It depends on your needs. Matcha provides a more balanced, sustained energy and is less likely to cause anxiety or crashes compared to coffee.

Ceremonial matcha is made from the youngest first pick of the season, highest-quality leaves, resulting in a smoother, less bitter taste and higher nutrient content.

Ceremonial cacao is pure, minimally processed cacao made from whole cacao beans. It retains its natural fats and active compounds, unlike processed cocoa powder.

Cacao is less processed and retains more nutrients, while cocoa is heated and refined, reducing its antioxidant content.

Cacao contains very small amounts of caffeine but is primarily driven by theobromine, which provides a gentler, longer-lasting energy.

Yes, cacao contains compounds that support serotonin and dopamine production, which may help enhance mood and promote a sense of wellbeing.

Matcha provides focused, calm alertness due to caffeine and L-theanine, while cacao offers a gentle, heart-opening energy from theobromine.

Matcha is ideal for mental clarity and productivity, while cacao is perfect for a slower, more grounding start.

Yes, many people switch to matcha or cacao for a more balanced energy without the harsh side effects of coffee.

Nya Rituals uses ceremonial-grade ingredients, functional mushrooms, and adaptogenic herbs, formulated to support energy, mood, and daily wellbeing—while honouring traditional rituals.

We offer a 14-day return policy. This means you have 14 days from receiving your order to request a return or exchange. Please read more about our returns policy here.

You can reach us via the Get In Touch page on our website — we’re always happy to help.

Yes — we offer free standard shipping on all Australian orders over $100

We ship Australia-wide and internationally. Shipping rates and delivery times are calculated at checkout based on your location.

Orders are typically processed within 1–2 business days. Delivery times vary depending on your location but are generally:

• Australia: 2–7 business days
• International: 7–14+ business days

Yes — once your order has been dispatched, you’ll receive a tracking link via email.

Yes — we offer local pick-up for online orders. Pick-ups are available on Tuesdays. 

Simply select “Local Pick-Up” at checkout. Once your order is ready, you’ll receive an email with collection details. Please wait until you receive this notification before collecting.